There’s something for everyone in our informative, engaging and even entertaining 3-day lecture programme at Congress 2024, 25th – 27th January, Hilton Birmingham Metropole.
Introducing this year’s theme of Smarter Working – better outcomes will be our fantastic opening speaker, Olympic Rower turned Business Coach, Cath Bishop who will be sharing her insights into how working smarter revolutionised her rowing career, and the importance of continued learning to achieve those marginal gains required to help you thrive in practice.
New for 2024
Informative and invigorating lunchtime sessions from Dave Nicol, VetX International and Behavioural Psychologist, Andy Edwards on understanding our differences and re-engaging our teams.
Impactful 20-minute sessions across all streams, covering a wide variety of topics including:
- Menopause support for your team
- Creating meetings with great outcomes
- Time management
- Career development
- Supporting your team to return to work
- Myth-busting RCVS disciplinaries
Plus a full programme on Saturday on Growing your Business, especially for those considering starting up or expanding their business, including advice on premises, measuring profitability, building a great practice culture and future proofing your business.
Click here for full programme details.

Following Cath on Thursday 25 January we have a full day of lectures and workshops including:
- Enhancing operational efficiency from Jack Peploe, Veterinary IT Services
- Harnessing marginal gains for smarter working with Helen Silver MacMahon, RCVS Knowledge
- Being more ‘viking’ to improve practice culture from Debbie Robinson, Vetnetics
- Generating and using client feedback from Jamie Crittall, Virtual Recall
- Building resilience for you and your team from US speaker and podcaster, Stephanie Olson
- Recent employment law changes from Citation
- Jigsaw practices and how to make them work from Flexee
- Supercharging your health plans with Kate Higgins, Village Vets
- Interactive workshops on smarter delegation and coaching with Fiona Nichol, VetPartners & Adam Rough, GLCM

Continuing on Friday 26th January our second full day includes:
- Addressing bottlenecks with Thom Jenkins, PetsApp
- Tools and tips on effective feedback from Jacqui Skelly, Elanco
- Thriving through communication from Rebecca Armstrong, Sparkle
- Identifying and resolving practice inefficiencies with Brian Faulkner, Vetcentric and Richard Artingstall, Vet-CT
- Smarter working through collaboration from Robyn Lowe, RVN and Paul Horwood
- Attracting and retaining Gen Zers with behavioural scientist, Dr Naeema Pasha
- Practice wellbeing from double Veterinary Wellbeing Award winner, Tracey Morley Jewkes
- Understanding and addressing discrimination workshop from the Affinity Futures team
- Becoming an inspirational leader with Rachael Paul
- The importance of having a second-in-command with Cathie Gregg, GLCM
PLUS: Don’t miss the return of Vet Times Big 6 Live focussing on AI and its impact on the veterinary world
