Grow Your Business
A full stream of guidance, advice and top tips for anyone thinking of starting-up or expanding their practice. Topics to be covered include:
- Future proofing your marketing
- Effectively implementing quality improvement
- Key financial considerations – including capital expenditure, funding and improving yield
- KPIs to motivate your staff
- Panel session covering different practice types and models
Leading the Way: Unlocking Business Success Through Leadership and Self Development
Providing you with the skills and confidence to lead your team through times of change. Learn how your leadership can boost not only employee engagement, productivity and retention, but also improve client satisfaction and financial performance. Topics to be covered include:
- Managing tricky conversations
- Leading your team through times of change
- Evidence-based leadership
- Self-development – including emotional intelligence and time management
Adapting your Business and Practice Management to Achieve Results
In a post-CMA world, adapting your processes will be key to achieving sustainable results. We’ll demonstrate how practices that innovate and evolve are best positioned for long-term success. Topics to be covered include:
- Effectively transforming your brand and marketing
- Key changes in employment law
- Optimising practice workflows and efficiency
- Integrating nurses into the team
Understanding and Implementing Effective Financial Management
Understanding the finances of your business is crucial in generating profit, making informed decisions and allocating resources effectively. By understanding your costs, you can set prices that reflect value but also ensure profitability. Topics to be covered include:
- Understanding your management accounts
- Communicating practice finances with your team
- Pricing strategy and communication
- Understanding medicine margins
Interactive Workshops
Practical and interactive sessions to actively engage you in the learning process, making the experience more effective, memorable and impactful. Topics to be covered include:
- Client communication skills for your team
- Leading the Great Workplace with BVA
- Charging your team’s trust battery
Improving Team Dynamics
Discover how strong team dynamics are not just a ‘nice to have’ – they are a business imperative in veterinary practice. They underpin clinical excellence, client loyalty, staff wellbeing and financial health. Topics to be covered include:
- Effectively managing different generations
- Empowering your teams
- Coaching to future proof your practice
Effectively Embracing and Implementing Technology
Consider the importance of technology in improving efficiency, enhancing the client experience and giving you the competitive edge. Technology isn’t just a support tool—it’s a strategic enabler that helps businesses work smarter, respond faster and grow stronger. Topics to be covered include:
- Using technology to improve your client journey
- Effective digital marketing
- Tools to boost efficiency
- A case study of AI in practice
Achieving Business Success Through Positive Client Care
Exploring how exceptional client care not only enhances satisfaction and loyalty but also drives tangible business outcomes. We’ll examine practical strategies, real-world examples, and the business case for investing in relationships and client care excellence. Topics to be covered include:
- Proving accessible pet care for all
- The benefits of contextualised care
- Adapting to our changing client’s need
- Effectively utilising your client support team
Evolving your Clinical Work to Improve your Business Outcomes
See how adapting your clinical offerings can improve efficiency and provide better care, adding up to a stronger, more sustainable veterinary business.
Business Club Live
A collaborative speed-networking session where you will have the opportunity to discuss a variety of defined issues on hosted tables. You will leave the sessions equipped with top tips and practical take homes acquired through focused content, networking and real-world sharing with your peers. Topics to be covered include:
- Behaviour profiling
- Patient safety and good patient outcomes
- In-house communication skills
- Surviving versus thriving
Adapt, Evolve & Succeed at Congress 2026
Why not join us in February 2026 for fabulous speakers, relevant topics and a brilliant exhibition.
All designed to help you embrace growth and change in uncertain times to help you succeed both professionally and personally!